At SupplyLand, we recognize that there are endless options for businesses with which to spend your hard-earned money.
We commit to:
- We are committed to serving our customers' needs and wishes in everything we do. After all, our customers are the reason we exist!
- Putting it all "in the box"! This means creating a memorable customer experience symbolized by that striking glow shown in our logo by delivering exceptional service, quality, value, effort, attention to detail and unique incentives.
- Responding to customer phone messages and emails within 1 business day (or sooner).
- We inject elements of fun and creativity into our promotions, marketing, and advertising to make our customers laugh and smile as much as possible.
- Stocking and shipping products from our own warehouses.
- Being proactive in addressing the details so our busy customers don't have to!
- When they happen, we right our wrongs as quickly, efficiently, and gracefully as possible. We are all human, and we know things will happen. In these times, our customers can be assured that we will do everything in our power (and within the law) to fix our mistakes!
- Carefully select products offering the best possible combination of quality, performance, and value.
- Thoughtfully expanding our product offering based on requests and feedback directly from our customers.
- We source our products from manufacturers who manufacture within the United States of America to the greatest extent possible.
- We avoid excessive email marketing, spam, and advertising with our customers. If we send you something, it will have purpose, value, and benefit.
There you have it, plain and simple! Hopefully, this gives you a sense of what to expect when doing business with SupplyLand. We appreciate your business and support.
-The Founding Fathers of SupplyLand